The PRD486WDGU pairs a 48-inch commercial-depth cooktop – two open gas burners and a non-stick griddle – with two separate electric oven cavities: a larger 3 cu ft primary oven and a smaller 1.3 cu ft secondary oven on the left. Because it combines a gas cooktop with two independent electric ovens, a service call has to start by isolating which system is actually affected – griddle, one of the two burners, the primary oven, or the secondary oven – since a problem on one rarely explains a sign on another.
Both ovens have their own Self Clean cycle and their own 3-level telescopic rack set, so ‘the self-clean didn’t finish’ needs to specify which cavity before troubleshooting the door lock, temperature sensor, or control board for that specific oven. If the griddle or a burner won’t light and there’s any smell of gas, shutting off the gas supply to the range comes first, before any other troubleshooting step.
Key Features
- 48'' Dual Fuel Professional Range, Pro Grand® commercial depth, dual electric ovens under one cooktop
- 2 open gas burners plus a non-stick griddle on the cooktop
- Primary oven: 3 cu ft (AHAM) with 7 cooking modes; secondary oven (left side): 1.3 cu ft with 8 cooking modes, both with 3-level Full Access® telescopic racks
- Self Clean, Sabbath Mode; ships with a grill plate, small broiler pan, and island trim
- 240V connection; Home Connect® WiFi-enabled
Most Common Issues on This Model
One of the two ovens not heating while the other works fine
Griddle or one of the two burners not igniting
Self-clean cycle not completing on one or both ovens
Uneven cooking blamed on the wrong oven cavity
Home Connect connectivity problems