Safety & Risks

What Thermador’s Base-Pan Safety Switch Really Means (and Why You Shouldn’t Ignore It)

The float switch that triggers E15 is one of the most valuable safety features on a built-in dishwasher — but only if you respond to it correctly.

The base-pan float switch is a leak-protection feature built into Thermador dishwashers, designed to detect water where it shouldn’t be and shut off the water supply automatically. When it triggers — showing as E15 — it’s worth understanding what’s actually happening.

It’s a Feature, Not a Bug

This safety switch exists specifically to prevent the kind of slow, undetected leak that can cause serious water damage to flooring, subfloors, and cabinetry long before a homeowner notices.

The Right Response

Turn off the water supply valve immediately, and don’t attempt to reset and rerun a cycle to see if it clears on its own. Even if the trigger turns out to be a false alarm, running the appliance again before confirming that is an unnecessary risk.

Real Leak vs. False Trigger

The float switch is sensitive enough that even a small amount of residual water can keep it triggered — distinguishing a false alarm from a real leak reliably requires a technician’s inspection, not a guess.

Bottom Line

Treat every base-pan alert as a genuine leak until proven otherwise. Book a visit through our dishwasher repair page.

Not Confident Doing This Yourself?

A factory-trained technician can diagnose and fix it safely, usually same-day.

Related Error Codes

Need a repair? We're ready to help. Call Now