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Thermador Refrigerator “D” or “E” Display Message

The troubleshooting table in Thermador's French-door guide says that when a message beginning with "D" or "E" appears on the display, the electronics have detected a problem. Thermador does not publish what each individual number means.

What D or E Message Means

The troubleshooting table in Thermador's French-door guide says that when a message beginning with "D" or "E" appears on the display, the electronics have detected a problem. Thermador does not publish what each individual number means.

Common Causes of D or E Message

  • A temperature sensor reading out of range
  • A fan, damper, ice maker or valve the control board could not confirm
  • A communication problem between the control and power electronics
  • A brief power disturbance, which clears after the reset

🔧 One Safe Check You Can Try

Follow the guide's reset: switch the appliance off, disconnect it from power at the plug or breaker, wait 5 minutes and reconnect. Write down the full message first, because the same message returning after the reset is what a technician needs to know.

⚠ Why You Shouldn't Go Further Than That

  • Thermador's own instruction for a message that survives the reset is to call for service; the individual codes are only interpreted with service documentation and test equipment.

Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.

Other Refrigerator Error Codes

Still Seeing D or E Message?

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FAQ

D or E Message FAQ

Not necessarily. Many of these messages flag one part while cooling continues, so check the actual temperatures and keep the doors shut until it is diagnosed.

The exact letters and digits, whether the message came back after the 5-minute power reset, and your full model and FD number from the rating plate.

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