The MEDMC301JS pairs a 4.7 cu. ft. True Convection wall oven with a separate 1.5 cu. ft. convection microwave cavity in one combination unit. Because the two cavities run largely independent heating and control systems, a problem affecting only one — oven side won’t heat, or microwave touch controls unresponsive — is useful diagnostic information that usually isolates the problem to that cavity rather than the shared exterior control panel.
The microwave cavity’s documented E11 touch-button problem (often condensation-related) is diagnosed the same way here as on Thermador’s standalone microwaves.
Key Features
- 30-inch combination wall oven, Masterpiece® Series — 4.7 cu. ft. True Convection oven plus a 1.5 cu. ft. convection microwave
- CookSmart auto-program library
- Sabbath mode and SoftClose® hinges on both cavities
Most Common Issues on This Model
Oven cavity won't heat while the microwave cavity works normally, or vice versa
Display shows a numbered "E" error code
Microwave touch controls unresponsive (condensation-related, per Thermador's documented E11 error on its microwave platform)
Door locks and won't release after a self-clean cycle