Medium - Inspection Needed

Thermador Dishwasher E24 Error Code

E24 means the dishwasher isn't draining. It's not an immediate emergency, but running additional cycles without resolving it risks the water eventually pooling into the base pan and triggering the more serious E15 fault.

What E24 Means

E24 means the dishwasher isn't draining. It's not an immediate emergency, but running additional cycles without resolving it risks the water eventually pooling into the base pan and triggering the more serious E15 fault.

Common Causes of E24

  • Clogged drain pump (accounts for roughly 40% of E24 cases)
  • Kinked drain hose (accounts for roughly 30% of E24 cases)
  • Failing drain pump motor

🔧 One Safe Check You Can Try

Remove and rinse the lower filter, and check the drain pump cover at the bottom-left of the tub is fully seated and hasn't come loose — together these account for the large majority of E24 cases.

⚠ Why You Shouldn't Go Further Than That

  • If cleaning the filter and checking the pump cover doesn't resolve it, opening the pump housing itself involves a live-voltage motor connection.
  • A hose reconnected even slightly loose after inspection is one of the most common causes of a slow leak that shows up weeks later.
  • Forcing a stuck drain hose fitting can crack the plastic barb, turning an inspection into a hose replacement.
  • We recommend resolving E24 within 1-2 days rather than letting it sit — the base pan can eventually take on enough water to trigger E15 and risk the motor and control board.
  • Accessing the pump beneath the filter typically requires removing the base pan, a common way this warranty gets voided.

Other Dishwasher Error Codes

Related Guides

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FAQ

E24 FAQ

Not an emergency, but don't ignore it for more than a day or two — unresolved drainage can progress into a base-pan leak fault (E15) that risks the motor and control board.

That points to a hose or pump issue further down the line, which needs a technician to access safely.

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