The T18ID800RP puts a through-the-door ice and water dispenser on an 18-inch freezer column, which is unusual at that width. The design guide lists 8.4 cubic feet of gross capacity, a fixed right-hand hinge (the dispenser means the door is not reversible), and both crushed and cubed ice from the Freeflow ice system.
That dispenser is where most service calls start. Owners of these columns describe a code tied to ice stuck in the drop chute, and clumped cubes are the usual cause: once the chute flap cannot close, warm air gets in and the jam gets worse. Clearing the chute and checking the door seal comes before any talk of a new ice maker.
Key Features
- 18-inch panel-ready freezer column with external ice and water dispenser, right-hand door swing
- 8.4 cu. ft. gross; freezer range -9 F to 7 F with SuperFreeze at -9 F for about 52 hours
- All-stainless dispenser with LED lighting, oversized opening, chilled water, crushed and cubed ice
- Rapid water replenishment system and Freeflow ice system
Most Common Issues on This Model
Ice jammed in the dispenser chute (E33 is commonly reported on these columns)
Water dispensing slowly because the filter is overdue
Dispenser light or paddle not responding
Ice clumping when the door does not seal and humid air gets in